Terms & Conditions

Last Updated: August 7, 2026

Welcome to Optimum Internet Plans ("Company," "we," "us," or "our"). These Terms & Conditions ("Terms") govern your use of our website, multi-step comparison tools, promotional offers, and telephone sales or support consultations provided through (844) 668-3029.

IMPORTANT NOTICE: By accessing or using this website, requesting service eligibility checks, or speaking with our sales representatives, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please refrain from using our website or phone services.

1. Authorized Sales Agent Disclosure

Optimum Internet Plans operates as an authorized independent sales agent and reseller for third-party telecommunications, internet, television, and mobile service providers across the United States (including brand names like Altice USA / Optimum).

Trademarks, brand logos, and service names belong to their respective corporate owners. Our role is to assist consumers in evaluating availability, providing promotional plan details, and connecting qualified buyers with official provider service activation channels.

2. Service Availability & Advertised Offers

All service packages, internet speeds, promotional pricing, reward card incentives, and price lock guarantees displayed on our site or discussed via telephone are subject to the following conditions:

  • Geographic Availability: Plans and pricing vary significantly by street address, state, and service area. Entering a ZIP code provides a general estimate; exact eligibility is confirmed prior to order finalization.
  • Speed Disclaimers: Advertised maximum connection speeds represent wired download capability. Actual speeds (especially over wireless/WiFi networks) may vary based on device limits, network congestion, and home layout, and are not guaranteed.
  • Promotional Conditions: Advertised discounted rates (e.g., $30/mo, $50/mo) often require qualifying Auto Pay and Paperless Billing enrollment, plus applicable taxes, equipment fees, and surcharges.
  • Reward Cards & Price Locks: Terms for 5-Year Price Protection or gift card promotions are governed by provider fulfillment policies and require maintained active account standing.

3. Phone, SMS & Communication Consent

By submitting your contact details (phone number, name, email) through our online zip code forms or multi-step question questionnaires, you provide express written consent under the Telephone Consumer Protection Act (TCPA) to be contacted by Home Service Pros and our authorized partners.

Communications may include live telephone calls, auto-dialed calls, prerecorded audio messages, and text/SMS messages regarding plan availability, quote confirmations, or special promotions at the phone number submitted.

  • Consent is optional and not required as a mandatory condition to purchase any product.
  • You may opt out of SMS messaging at any time by replying "STOP".
  • For phone preferences, call us directly at (844) 668-3029.

4. User Obligations

When using our website or submitting forms, you represent and warrant that:

  • You are at least 18 years of age and possess the legal authority to enter into service agreements.
  • All information you provide (including name, physical address, ZIP code, email, and phone number) is accurate and truthful.
  • You will not use our platform for fraudulent inquiries, impersonation, or unauthorized commercial scraping.

5. Intellectual Property

All original text content, responsive custom layouts, design widgets, interactive scripts, and branding elements on this website are the intellectual property of Home Service Pros and protected by applicable copyright and trademark laws. Unauthorized copying, scraping, or reproduction is strictly prohibited.

6. Limitation of Liability

To the fullest extent permitted by applicable US federal and state laws, Home Service Pros, its officers, employees, or partners shall not be held liable for any indirect, incidental, consequential, or punitive damages arising from:

  • Errors or omissions in advertised promotional prices or regional availability data.
  • Third-party telecommunication service outages, network downtime, or hardware equipment failures.
  • Actions, billing disputes, or fulfillment delays caused directly by underlying service providers.

7. Third-Party Links & External Redirects

Our platform may contain links or automated redirects (such as completing steps or skipping to confirmation/thank-you pages) to third-party vendor sites. We do not control or endorse the content, policies, or security practices of external third-party websites.

8. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United States and the State in which our corporate operations reside, without giving effect to any conflict of law principles.

9. Modifications to Terms

We reserve the right to revise or modify these Terms & Conditions at any time. Any changes become effective immediately upon posting to this page. Continued use of our website or phone services constitutes acceptance of the updated Terms.

10. Contact Us

For questions regarding these Terms & Conditions or assistance with service orders, please reach out to our team:

  • Company Name: Optimum Authorized Sales Agent
  • Toll-Free Customer Line: (844) 668-3029
  • Support Availability: Phone Assistance
  • Main Page: Visit Homepage